TextAppt is a simple "click to text" button on your website that lets new prospective patients text you with one click.
This is different from your patient management software's texting tool for appointment reminders... we're solely focused on getting new patients for you. Let new patients text you.
Don't let visitors bounce off your site without contacting you. Web contact forms are avoided now because responses take too long. The option to text works because they can text at their own leisure and comfort while working or picking up kids from school or activities.
We made it easy to reply to new patient leads through text. Once you get a notification alert, you can use the web portal or mobile app to reply instantly.
TextAppt is installed on HIPPA compliant (AWS) Amazon Web Servers, monitored by Cloundwatch, and highly encrypted for security. PHI records aren't typically shared during new visit appointment requests, but your text conversations are still protected.
We'll install a simple script on your website to display the 1-click text button. We can work directly with your website provider to make the setup process easy.
Web visitors will see the 1-click text button and they'll click to text you for an appointment. On mobile, it opens up their regular texting app and on desktop, they'll enter their number to get a text reply.
Everyone wants a reply immediately. So you'll get instant new lead notifications via email, desktop bubble, and mobile app. You also have the option to receive personal text notifications when a new lead comes in.
You can reply to text leads from a user-friendly website interface or from the TextAppt mobile app. You can have multiple conversations going on at the same time.
You'll start off with a free 30-day trial to make sure it's a good fit for your office. After the trial, it's a flat $89/mo which includes unlimited texts and users. Month-to-month. No surprises and no cost per lead. If you need to cancel, email or text us before the next month starts to stop services. Considering the amount of text leads received and how easy it is to set appointments, our doctors see continued value and success through TextAppt.
Per Month After Trial
TextAppt is the only HIPPA compliant text function that easily converts the new patient inquiry into a new patient start.
I saw value in this right away as I personally prefer texting over other forms of communication. This is also great because my front office staff isn't overwhelmed with phone calls. Nobody is on hold now. My staff is texting with multiple people at the same time.
Text leads are great because it's like texting a friend. It makes the new potential patient feel more comfortable and they schedule appointments casually. We've schedule and onboarded enough patients to cover the cost.
Text messaging is the most frequently used feature on a smartphone.
90% of people would rather receive a text than a call from a business.
On average, millenials send and receive 67 text messages per day. This number has increased significantly in 2019.
(Business Insider 2013)
The average response time for a text message is only 90 seconds.
The average response time for a text message is 6,000% (60X) faster than email.
95% of texts from businesses are read within 3 minutes of being sent.
Texting a prospect after initial contact can increase conversion rates by 112.6%.
(Leads360, Crazy Egg)